Infoblink is a leader of mobility solutions and the developer of Limo N' Taxi The 1st taxi dispatching system in the middle east
Infoblink is a simple, flexible and powerful platform for Field Service Management (FSM), Delivery Management and Van Sales
Mobile Apps for your rep's Android phone, tablet, hand-held or POS devices
800+ businesses and team leaders are using Infoblink system in more than 20 countries
Includes location tracking, routes planning , tasks management and van sales & inventory management
Used happily by SMBs in the fields of food distribution, delivery & logistics, maintenance & home repairs
NO setup fees, pay-per-user in your team, affordable plans start from $5 per user/month
Ideal for small teams 2-30 sales rep or field worker, and ready to work in 2 business days!
This system help you planning the tasks, assigning the tasks based on proximity or work load. You can also let your team plan their tasks, take note on every completed task. The system captures the times and locations of starting and ending every task, eliminating false visits, and providing the management with powerful reports about the team performance and service quality. Dynamic forms can be also designed to help taking surveys or fill-in a standard end-of-visit report.
** And since we know that delivery businesses run on very low margins, we made this platform available with economic price plans start from $5 per user/month
Live GPS Tracking & Route Planning
Find out the locations of your team members anytime during the working hours, and check their traveled route and visited customers. Design efficient daily routes per sales rep, and follow up the execution. Our Route optimization engine help you design the optimal route to ensure more sales and minimum time and cost.
Sales and Invoicing
The entire sales cycle is supported from quotation to invoicing and collections. Easily manage your main inventory and the wheel inventories, your products catalog, prices, discounts and taxes. Get reminded with the over due invoices , and view the customers' balances and history of purchases, with ability to estimate the customer's sales-through rate by doing stock audits.
Customers Locations & Navigation
We help you to capture your customers locations to view the customers map. And the App is integrated with Google Maps to help your reps to discover the nearby customers, and to navigate to them with real-time traffic information. No more pains whenever a sales rep is leaving and new one is hired, because your new sales rep can navigate easily to your customers location like an Uber driver!
Task Management & Planning
Tasks can be created by the supervisor or entered by call takers on the system; then assigned to the best candidate based on proximity or availability or workload. Your workers can create the plan of their meetings or visits using the Mobile App, and seek the supervisor's approval on the plan. Photos and reports can be attached to any task or visit, while the times and locations are automatically captured for every activity performed
Surveys & Dynamic Forms
The system allows the manager to design surveys or standard reports with predefined set of questions to be filled-in by the team during a meeting or after completing a site visit. The form design supports multiple data types and the answers can be limited to predefined choices. This helps in analyzing the collected data, decision making and reporting
Hierarchies and Permissions
You can map your organization into levels and hierarchies, to allow different team leaders gain visibility only on their teams activities. You can also set different permissions to the dashboard users, to allow different authorities based on the staff role (e.g. Inventory keeper , call center, data entry staff , accountants or top management)
Messaging and Notifications
You can send group announcements to all your team members or by work zones. You can also send individual message to any of the members. The staff receives instant notifications on their App whenever a new task is assigned, re-assigned, re-scheduled or cancelled. All the system-generated notifications can be customized and translated to any language.