For the Medical and Pharmaceutical Companies
This system is tailored for the needs of the pharmaceutical or cosmetics companies having medical representatives. The App helps the medical reps to build the customer geo-location databases of the clinics, medical centers, specializations and working hours. It also helps them to plan their daily visit plans, discover the customers in the target area, and record their progress in executing the plan. They can also collect the physicians’ feedback about certain product using survey or voice notes. We offer an optimized and cost-effective price-plan to provide you with highest value for money.
Planning and scheduling
The visits have lifecycle to distinguish between the newly created, assigned to a medical rep, waiting for supervisor’s approval, under execution or just completed. Plenty of reports and charts are available to measure the performance of executing the plan, as well as real-time widgets are available on the dashboard to help the supervisor know the live location of the medical rep and the visit under execution.
The Visit Report
In addition to the automatically collected data like the visits start and end time, and locations; the medical rep can write an unstructured feedback, fill-in a predesign questionnaire or survey, take and upload photos of competing products and their display and can make voice memos for the conversation with the physician.
Fake Visit Detection
The system automatically captures the location of the visit and compares it to the saved customer location, and accordingly can generate a useful hint about the visits that might be fake. The supervisor can regularly review this report and initiate a deeper investigation to see the exact locations and timing used to record the visit.
Clock-in/out and Flexible Working Hours
The clock-in and clock-out feature can be enabled for the medical rep on their app, to be used to confirm the meeting start and end time. The feature can be restricted to the customer location, to prevent fake visits. And the data collected from the clocking feature can be further analyzed to get insights about average travel times versus the on-site times.
Business Intelligence and Reports
The system also have some of the advanced reports that deemed to be game-changer for the smart supervisor. Despite the good planning and follow up efforts, there is a little chance that some customers get missed from the routine visits, or mistakenly dropped from one day route. The system has built-in reports to detect the dormant customers who have got no visits in certain period or skipped in a monthly route.
Hear From Our Customers
Infoblink is a company that offers excellent and consistent high-quality services, new features and releases are continuously developed, this is the 5th year to renew our subscription
Infoblink System facilitates our daily activities in terms of planning, reports, sales invoices, cash collection and clients follow up. Their technical team is highly supportive and cooperative